Royal Mail quality tests 'rigged'

Mar 13 2010

The postal watchdog is considering action against Royal Mail after allegations that quality tests were rigged.

Postcomm received an insider tip-off last year that the names and addresses of people involved in test deliveries were circulated among staff including senior managers "for a number of years".

This meant that workers could make sure those items, which were supposed to be subject to independent testing, were delivered on time. Staff also learned to recognise test mail, meaning it could be prioritised.